Privacy Policy
At Olive Seeds – Digital Design Studio, we value your trust and are committed to protecting your personal information with the highest standards of security, transparency, and compliance. This Privacy Policy explains in detail how we collect, use, store, and share your data, the legal basis for processing it, and the rights you have under applicable laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Personal Data Protection Act (PDPA), and other relevant global privacy frameworks. By using our website at www.oliveseedsdesignstudio.com or engaging with our services, you acknowledge and agree to the terms outlined in this policy.
This policy applies to all visitors to our website, individuals who make inquiries, clients and prospective clients who engage with our services, and subscribers to our communications. It does not cover third-party websites or services we may link to, as their practices are beyond our control and governed by their own privacy policies.
We define “Personal Data” as any information that directly or indirectly identifies you, such as your full name, email address, phone number, billing information, company name, and any design-related files or project assets you share with us. “Processing” refers to any operation performed on your data, including collection, storage, use, transfer, or deletion. As the Data Controller, we determine how and why your personal data is processed, while Data Processors are trusted third parties who process it strictly under our instructions and in accordance with the law.
We collect data in three ways. First, information you provide directly when you contact us, request services, make a purchase, or subscribe to our updates. Second, information collected automatically through our website such as your IP address, browser type, device type, operating system, referring URL, session data, and site usage patterns, gathered using cookies and tracking technologies. Third, information we receive from third parties, such as payment confirmations from payment processors or lead data from marketing platforms, always in compliance with consent and applicable laws.
We process your personal data based on four main legal grounds: your consent, contractual necessity to deliver services you have requested, compliance with legal obligations such as tax or accounting requirements, and legitimate interests such as improving services, ensuring security, and preventing fraud. Your information is used to deliver and manage our services, process transactions, respond to inquiries, personalize your experience, send updates or promotional content where you have opted in, perform analytics, and comply with legal or contractual obligations.
We never sell your personal data. We may, however, share it with trusted service providers such as payment processors, hosting companies, email marketing services, or cloud storage providers who operate under strict confidentiality agreements and only process data as instructed by us. In certain situations, we may also share your information with professional advisors such as auditors or legal counsel, or disclose it to public authorities if required by law or in connection with fraud prevention or legal proceedings. If your data is transferred outside your country, we ensure that adequate safeguards such as Standard Contractual Clauses (SCCs) are in place to maintain the same level of protection required by your local laws.
Our website uses cookies, pixels, and similar technologies to improve user experience, analyze site traffic, and optimize marketing activities. Some cookies are essential for website functionality, while others help us track analytics or measure the effectiveness of advertising campaigns. You can manage or disable cookies through your browser settings, but please note that certain features of our website may not function correctly if you do so.
We implement industry-standard technical and organizational measures to protect your personal data, including HTTPS encryption, secure servers, firewalls, access controls, and regular security audits. While no system is completely immune to risk, we continually review and enhance our security measures to safeguard against unauthorized access, alteration, or disclosure.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal or contractual obligations, or for legitimate business needs such as dispute resolution or fraud prevention. Once the retention period expires, your data will be securely deleted or anonymized. In the unlikely event of a data breach that could pose a risk to your rights and freedoms, we will notify you promptly and report the incident to the relevant supervisory authority within the legally required timeframe.
Depending on your jurisdiction, you may have the right to request access to the data we hold about you, to correct or update it, to request its deletion, to withdraw consent for marketing communications, to receive a copy of your data in a portable format, or to restrict or object to certain processing activities. You may also have the right to lodge a complaint with a data protection authority. To exercise these rights, please contact us at oliveseeds.oss@gmail.com with the subject line “Data Request” and provide sufficient details to verify your identity.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.
This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and recommend reviewing their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a new effective date, and your continued use of our services after such updates constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at oliveseeds.oss@gmail.com